FAQs

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Productos

Puff Beauty Haven stands out for its curated selection of skincare and makeup products that prioritize quality, efficacy, and a touch of elegance. Each product is handpicked to create a beauty haven for our customers.

Explore our detailed product descriptions, which include information on skin types each product is suitable for. Additionally, our skincare specialists are available to provide personalized recommendations.

At this time, we don't provide samples, but we offer a Puff Essentials Discovery Kit, perfect for those wanting to explore a selection of our curated products.

Certainly! Contact our beauty consultants for personalized assistance in choosing makeup shades that complement your skin tone and preferences.

Yes, all of our products are cruelty-free. We do not test on animals, and we ensure that our suppliers adhere to the same ethical standards.

Envíos & Devoluciones

Aceptamos varios métodos de pago, incluidos tarjetas de crédito/débito (Visa, Mastercard, American Express), DaviPlata, Nequi, Botón Bancolombia y, en algunas ubicaciones, Contra-Entrega.

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping policy or contact our customer service team for more information.

Una vez que su pedido haya sido enviado, recibirá un número de seguimiento por correo electrónico o SMS, dependiendo de la información de contacto proporcionada al realizar la compra. Puede utilizar este número de seguimiento para monitorear el estado de su entrega.

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